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Terms and Conditions


These Terms and Conditions apply to all use of our Products and Services including, but not limited to a) purchasing a RunWithIan Service and/or b) creating a RunWithIan account.




By ordering one of our products or services you agree to be bound by the following Terms and Conditions. These conditions may be subject to change and we therefore advise you to re-read this information periodically. Your statutory rights are not affected.

1. Definitions

"Agreement" means the agreement that is entered into between RunWithIan and the Customer when the Customer: a) purchases a RunWithIan Product or Service and/or b) creates a RunWithIan account.

"Buyer" means the person that orders a Service and is responsible for compliance with these Terms and Conditions.

"Commencement Date" is the date that the Agreement comes into effect, as outlined in Clause s 2.

"Customer" includes both Buyers and Users, who these terms apply to on purchase or registration.

"RunWithIan" means Baynes Professional Services Limited, whose registered office address is Bank Gallery, 13 High Street, Kenilworth, Warwickshire, CV8 1LY and registered number is 09946625

"Data Protection Legislation" means the UK data protection legislation (any data protection legislation from time to time in force in the UK including the Data Protection Act 1998 or 2018 or any successor legislation) and (for so long as and to the extent that the law of the European Union has legal effect in the UK) the GDPR and any other directly applicable European Union regulation relating to privacy.

"GDPR" means the General Data Protection Regulation ((EU) 2016/679).

"Product" or "Products" means Training Plans, Individual Coached or Group led Runs, Classes, Memberships, Merchandise, information Brochures and Apps, in addition to any other products that we may choose to supply from time to time.

"Personal Data" is information provided by the Customer that can be used to identify them, either alone or in combination with other information. The types of Personal Data that RunWithIan collects and stores are outlined in our Privacy Policy.

"Service" or "Services" means RunWithIan analysis, insights, actions, recommendations, plans, software, accounts, services and website (including but not limited to text, graphics, images, and other material and information) accessed by the user.

"User" means the person who creates an online account with us and is responsible for compliance with our Terms and Conditions. The Buyer and the User may, or may not, be the same person.


2. Acceptance of Terms

2.1) Access and use of RunWithIan Products and Services is subject to the terms of the legal agreement between you and RunWithIan set forth in these Terms and Conditions.

2.2) These Terms and Conditions apply to any use of the Products and Services, including but not limited to:

- purchasing a RunWithIan Product or Service; or

- creating and using a RunWithIan account.

In order to access and use the Products and Services you agree to these Terms and Conditions.

2.3) RunWithIan reserves the right to revise or supplement these conditions. The continued use of this website following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes. Where possible, Customers will be made aware of any changes to these Terms and Conditions via email.


3. Extent of the Products and Services

3.1) Unless explicitly stated otherwise, each new feature that augments or enhances the current Services shall be subject to these Terms and Conditions. You acknowledge and agree that the Products and Services are provided “as-is” and are based on the capability in use by RunWithIan at the time of purchase.

3.2) In the future, RunWithIan may offer different or additional Services or features to collect and/or improve its Services.

3.3) RunWithIan reserves the right to refuse an order request at any time for any reason. In such a case the Customer will be informed of this decision as soon as possible, and, if relevant, a full refund will be provided.


4. Use of the RunWithIan Website by Children

RunWithIan employs a strict 16+ ruling for participating in its Service provision and that children under the age of 16 years old do not provide Personal Data through the site. More detail on how we deal with the Personal Data of children is outlined in our Privacy Policy.


5. Extent of the Products and Services


5.1) The RunWithIan product range is intended for informational and educational use only and is not intended to be used for medical advice or diagnosis or treatment.

We do not provide medical advice and cannot guarantee a particular outcome as a result of you taking any specific Training Plan or course of recommended action or advice. Although we take a strong evidence-based approach. Before making any changes to your lifestyle, diet or exercise routines, you must first consult a physician or other qualified health care provider.

Please be advised that you are solely responsible for the way information in your Training Plan is interpreted and acted upon and any recommendations you follow you do so at your own risk. In no way will RunWithIan or any persons associated with RunWithIan be held responsible for any injuries or problems that may occur due to the use of this information or the advice contained within. If you have any concerns or questions about what you learn through your access to RunWithIan Products & Services that cannot be answered by a RunWithIan employee, you should contact your physician or other health care provider.


6. Use of Personal Data

6.1) If a Customer purchases and/or uses Products and Services from RunWithIan, RunWithIan will collect and process relevant Personal Data of the Customer. This Personal Data will be used by RunWithIan to optimally execute the Agreement, which may include relevant product information updates.

6.2) The Customer will be invited to additionally opt-in to Marketing communications informing them of relevant news articles, customer success stories, new product information and promotional offers that we believe they might find of interest to include reminders about up and coming Classes, Events or Consultations.

6.3) The User will have the option to opt out of any and/or all of the above and have all Personal Data removed from RunWithIan databases at any time. More information on how we collect and use your Personal Data is available in our Privacy Policy.


7. Data Protection

7.1) RunWithIan warrants that it will process your Personal Data in compliance with Data Protection Legislation and in accordance with its Privacy Policy.

7.2) The parties acknowledge that for the purposes of the Data Protection Legislation, the Customer is the data controller and RunWithIan is the data processor (where Data Controller and Data Processor have the meanings as defined in the Data Protection Legislation).

7.3) Without prejudice to the generality of Clause 7.1, RunWithIan shall, in relation to any Personal Data processed in connection with the performance of its obligations under this Agreement:

- process that Personal Data only on the written instructions of the Customer unless RunWithIan is required or otherwise authorised by Data Protection Legislation to otherwise process that Personal Data;

- ensure that it has in place appropriate, reasonable technical and organisational measures to protect against unauthorised or unlawful processing of Personal Data and against accidental loss or destruction of, or damage to, Personal Data, appropriate to the harm that might result from the unauthorised or unlawful processing or accidental loss, destruction or damage and the nature of the data to be protected, having regard to the state of technological development and the cost of implementing any measures (such measures may include, where appropriate, pseudonymising and encrypting Personal Data, ensuring confidentiality, integrity, availability and resilience of its systems and services, ensuring that availability of and access to Personal Data can be restored in a timely manner after an incident, and regularly assessing and evaluating the effectiveness of the technical and organisational measures adopted by it);

- ensure that all personnel who have access to and/or process Personal Data are obliged to keep the Personal Data confidential; and

- not transfer any Personal Data outside of the European Economic Area unless the prior written consent of the Customer has been obtained and the following conditions are fulfilled:

- RunWithIan has provided appropriate safeguards in relation to the transfer;

- the Customer has enforceable rights and effective legal remedies;

- RunWithIan complies with its obligations under Data Protection Legislation by providing an adequate level of protection to any Personal Data that is transferred; and

- RunWithIan complies with reasonable instructions notified to it in advance by the Customer with respect to the processing of the Personal Data;

- notify the Customer without undue delay on becoming aware of a Personal Data breach;

- at the written direction of the Customer, delete or return Personal Data and copies thereof to the Customer on termination of the agreement unless required by Data Protection Legislation to store the Personal Data; and maintain complete and accurate records and information to demonstrate its compliance with this Clause 7.


8. Customer Account

8.1) In order to access RunWithIan’ Products and Services, including the review of your Results, internet access is required. The Customer is responsible for internet fees and equipment.

8.2) Some services on our site permit or require you to create an account to participate or to secure additional benefits. You agree to provide, maintain and update true, accurate, current and complete information about yourself as prompted by the service. You shall not impersonate any other person or entity or misrepresent your identity or affiliation with any person or entity.

8.3) If you provide any Registration Data that is untrue, inaccurate, not current or incomplete, or if RunWithIan has reasonable grounds to suspect that such information is untrue, inaccurate, not current, or incomplete, RunWithIan has the right to suspend or terminate your account and refuse any and all current or future use of our Products and Services.

8.4) Should a payment dispute be raised directly with RunWithIan or via one of our payment processors, we have the right to suspend or delete the account with immediate effect.

8.5) As part of your online account setup with RunWithIan, you will create a username and password. You are responsible for maintaining the confidentiality of the username and password and are fully responsible for all activities that occur under your username and password. If you allow third parties to access the RunWithIan website through your username and password, you will defend and indemnify RunWithIan and its affiliates against any liability, costs, or damages arising out of claims or suits by such third parties based upon or relating to such access and use. You agree to immediately notify RunWithIan of any unauthorised use of your username or password or any other breach of security and ensure that you properly log off from your account at the end of each session. RunWithIan cannot and will not be liable for any loss or damage arising from your failure to comply with these terms.



9. Customer Warranties

9..1) By accessing RunWithIan Products and/or Services, you agree to acknowledge, represent and warrant each and every of the following:

- You confirm that you are sixteen (16) years of age or

- You understand that your Personal Data will be stored in RunWithIan databases and will be processed in accordance with the RunWithIan Privacy Policy.

- You agree that you have the authority, under the laws of the jurisdiction in which you reside, to provide these representations. In case of breach of any one of these representations, RunWithIan has the right to terminate the Agreement and refuse any and all current or future use of the Products and/or Services (or any part thereof) and you will defend and indemnify RunWithIan and its affiliates against any liability, costs or damages arising out of breach of the representation.

10. RunWithIan Intellectual Property Rights

10.1) We assert all our intellectual property rights, including but not limited to copyright, software, databases and know-how, in our website, Products and Services. RunWithIan logos and product and service names are trademarks of RunWithIan and these marks, together with the RunWithIan name and any other RunWithIan trade names, service marks, logos, domain names and other distinctive brand features, are the "RunWithIan Marks".

10.2) Unless agreed otherwise in writing by RunWithIan, other than through the Use of Content in Clause 12, nothing in these Terms and Conditions gives you a right to use any RunWithIan Marks and you agree not to display or use in any manner, RunWithIan Marks. The Customer agrees that they shall not remove, obscure or alter any proprietary rights notices that may be affixed to or contained within the Products and/or Services.

10..3) The Customer expressly guarantees that all instructions and directions pertaining to the use of the website, Products and/or Services will be followed, and that the website, Products and/or Services will not be used in any way that could damage RunWithIan and/or third parties.


11. Use of Content

11.1) All domains and copyright in the website and associated Products and Services is owned by RunWithIan and all trademarks are the property of RunWithIan.

11.2) The domains, logos, functions and the contents of all the sites (including but not limited to information, artwork, text, animations, video, audio, pictures and media files) are protected by copyright and trademark legislation.

11.3) We may change or delete content at any time, in any way, for any or no reason. You may access and use the Product and/or Service content for personal and non-commercial purposes only.

11.4) You may not modify, reproduce, republish, post, transmit, distribute or use any of the website, Product or Service content for any other purpose without RunWithIan’ express written consent. Where consent is granted, you agree to:

- provided the content as it appears on the RunWithIan website, Product or Service with no changes including but not limited to refraining from presenting selections which might tend to misrepresent the substance of the Product content; and

- include the following attribution on the first page of any materials you distribute: © RunWithIan Ltd 2020. All rights reserved; and

- agree you have no right to offer anyone else any further right with respect to this website, Product or Service content; and

- do not use the Product or Service content in a manner that suggests an association with any of our Products, Services, or brands. Without explicit consent from us, as agreed in writing, any business, high volume or automated use of our website, Products or Services is prohibited.

11.5) In the event that we offer downloads of software and you download such software, the software, including any files, images incorporated in or generated by the software, and data accompanying the software (collectively, the "Software") are licensed to you by us or third-party licensors for your personal, non-commercial home use only. We do not transfer title of the Software to you. You may not distribute or otherwise exploit the Software or decompile, reverse engineer, disassemble or otherwise reduce the Software to a human-readable form.


12. Rules of Conduct

12.1) The following Rules of Conduct apply to use of our Products and Services, this website and other media channels such as (but not limited to) Facebook, Instagram, Strava, Pinterest or Twitter. By using our Products, Services, website or other media channels you agree that you will not distribute any content that:

- is defamatory, abusive, harassing, threatening, or an invasion of a right of privacy of another person; or

- is bigoted, hateful, or racially or otherwise offensive; or

- is violent, obscene, pornographic or otherwise sexually explicit; or otherwise harms or can reasonably be expected to harm any person or entity; or

- is illegal or encourages or advocates illegal activity or the discussion of illegal activities with the intent to commit them; or

- infringes or violates any right of a third party including:

- copyright, patent, trademark, trade secret or other proprietary or contractual rights; or

- right of privacy (specifically, you must not distribute another person's personal information of any kind without their express permission) or publicity; or

- any confidentiality obligation;

- is commercial, business-related or advertises or offers to sell any products, services or otherwise (whether or not for profit), or solicits others (including solicitations for contributions or donations);

- contains a virus or other harmful component, or otherwise tampers with, impairs or damages the Products, Services, website, other media channels or any connected network, or otherwise interferes with any person or entity's use or enjoyment of the Sites;

- violates any specific restrictions applicable to a Forum, including its age restrictions and procedures; or

- is antisocial, disruptive, or destructive. We cannot and do not assure that other users are, or will be, complying with the foregoing Rules of Conduct or any other provisions of these terms and conditions, and you hereby assume all risk of harm or injury resulting from any such lack of compliance.

12.2) We reserve the right, but disclaim any obligation or responsibility, to:

- refuse to post or communicate or remove any content from our website or any other channel that violates these Rules of Conduct; and

- identify any user to third parties, and/or disclose to third parties any content or personally identifiable information, when we believe in good faith that such identification or disclosure will either:

- facilitate compliance with laws, including, for example, compliance with a court order or subpoena; or

- help to enforce these Rules of Conduct, and/or protect the safety or security of any person or property.

Moreover, we retain all rights to remove any or all content at any time and close the account of the offending individual.


13. Prices

13.1) The prices published by RunWithIan on the website or through other channels apply to the Agreement and to the various Products and Services offered on or through the website, unless parties have agreed otherwise.

13.2) RunWithIan is entitled to change these prices and/or offer promotional discounts from time to time. Changes will apply to any new Agreements made after any price is adjusted on the website.

13.3) All prices cited by RunWithIan are listed in pounds (GBP) exclusive of VAT, except where stated otherwise. Outbound delivery charges are included in the prices quoted. All Returns mailing costs are the client’s responsibility.

13.4) The amount the Buyer owes to RunWithIan as result of the Agreement will be settled in advance through a secure online payments system, unless otherwise agreed in writing. The Buyer is obliged to provide RunWithIan with all information necessary to process payment correctly and in full. RunWithIan will carry into effect the Agreement only after all necessary information concerning the payment authorisation has been received by RunWithIan.


14. Delivery

14.1) Time for delivery is not of the essence for any Product or Service provided by RunWithIan. RunWithIan will make reasonable efforts to ensure delivery within the stated delivery date.

14.2) If RunWithIan becomes aware of circumstances that impede achievement of a delivery date, then RunWithIan will notify the Buyer as soon as reasonably possible, indicating the revised expected delivery date.

14.3) If the delivery is prolonged for more than thirty (60) days beyond the original delivery date provided by RunWithIan, then the Buyer has the right to terminate the Agreement and receive a full refund. However, Buyers are encouraged to contact RunWithIan shortly after the stated delivery date so appropriate action can be taken before the end of the 60-day period.

14.4) Details of relevant export regulations apply to the export of goods.


15. Faulty or Damaged Goods

15.1) Any goods supplied by us and found to be faulty or damaged will either be replaced free of charge or refunded in full. Any Product damaged when delivered must be notified to us within fourteen (7) days of delivery (email us at We may arrange for the collection of the damaged goods.

15.2) You are required to check on receipt of your order whether the goods meet the requirements as stipulated in the Agreement. If the goods fall below these requirements, you are obliged to notify RunWithIan in writing as soon as possible (email us ate, and in all events within fourteen (7) days of delivery.

15.3) If it is demonstrated that the goods do not meet the requirements of the Agreement, RunWithIan has the option to return and replace such goods with new goods, or to return the invoice value of such goods.


16. Right to Cancellation

16.1) The Buyer has the right to cancel the Agreement within seven (7) days of the Confirmation Date of the order, free of charge and without giving any reason. If the Buyer wishes to terminate the Agreement with RunWithIan after this seven-day period, RunWithIan reserves the right to refund any payment made by the Buyer less any delivery and/or consumable costs incurred.

16.2) To exercise their right to cancellation the Buyer must notify RunWithIan in writing or by email using the contact details found on the website. If the Buyer exercises their right to cancel, RunWithIan shall see to the reimbursement within thirty (30) days of safe receipt of all returned goods.

16.3) In the event of the frustration of the contract due to, but not limited to, one or more of the following:

- the -User identified as being under sixteen (16) years of age; or

- a bona fide Force Majeure Event as defined in clause 23; or

- any other such frustrating event as identified by law and advised in the opinion of a barrister or solicitor appointed by RunWithIan; then RunWithIan is entitled to validly terminate the contract under clause 16.


17. Limitations of Liability


17.1) Nothing in these Terms and Conditions shall limit or exclude RunWithIan liability for:

- death or personal injury caused by its negligence, or the negligence of its employees, agents or subcontractors;

- fraud or fraudulent misrepresentation; or

- breach of the terms implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982.

17.2) Subject to clause 18.1:

17.2.1) The RunWithIan Products and Services are intended for informational, educational and entertainment purposes only and are not intended to be used for medical advice or diagnosis or treatment. Such content is not intended to, and does not, constitute legal, professional, medical or healthcare advice or diagnosis, and may not be used for such purposes.

17.2.2 Please be advised that you are solely responsible for the way information in your RunWithIan Training Plan is interpreted and acted upon, and any recommendations you follow, you do so at your own risk. In no way will RunWithIan or any persons associated with RunWithIan be held responsible for any injuries or problems that may occur due to the use of the information provided by RunWithIan or the advice contained within. If you think you may have a medical emergency, call your doctor or the relevant emergency services immediately.

17.2.3) Always seek the advice of your physician with any questions you may have regarding your physical or mental health and wellness. Before making any changes to your lifestyle, diet or exercise routines, you must first consult a physician or other qualified health care provider.

17.2.4) We make no representations or warranties concerning any treatment, action, application or usage of dietary supplements, medication, preparation or other product or service by any person following the information offered or provided within or through our website. Reliance on any information appearing on our website or other channels including, but not restricted to, social media is strictly at your own risk. Sites may contain the opinions and views of other users.

17.2.5) Given the interactive nature of our website and other channels, we cannot endorse, guarantee, or be responsible for the accuracy, efficacy, or veracity of any content generated by our users.

17.2.6) We shall not be responsible for any errors or omissions contained on our website, as it is for general guidance only. We reserve the right to make changes to the website without notice.

17.2.7) The website may contain links to external Internet pages. RunWithIan has not reviewed all these sites and they are not under our control. RunWithIan is not liable for the use or the content of these external sites or for the content of any third-party site which links to us.

17.2.8) Neither RunWithIan, or its successors, employees, partners, suppliers, agents and representatives; nor any other party involved in creating, producing or delivering the RunWithIan Website is liable for any direct, incidental, consequential, indirect or any other damages arising out of your access to, or inability to access, or use of, or inability to use, the RunWithIan website and Services. This includes, but is not limited to, economic loss, injury, illness or death.

17.2.9) RunWithIan shall under no circumstances whatever be liable to the Customer whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential loss (including but not limited to loss of revenue, loss of anticipated savings, loss of goodwill, loss or corruption of or damage to data or for any incidental, consequential or special loss or damage) arising under or in connection with the Agreement. RunWithIan combined total liability to the Customer in respect of all other losses arising under or in connection with the Agreement shall in no circumstances exceed the total sum of the consideration received by RunWithIan under this Agreement.

17.2.10) RunWithIan exclude to the fullest extent permitted by law all warranties, conditions, terms and undertakings, expressed or implied, whether by statute, common law, custom, trade usage, course of dealings or otherwise, in respect of the goods and services provided by RunWithIan. Nothing in this clause shall affect your statutory rights as a consumer.

17.3) This clause (clause 17) shall survive termination of the Agreement.


18. Termination

18.1) RunWithIan may at any time, terminate an Agreement, if:

- The Customer has breached any provision of these Terms and Conditions; or

- The Buyer is in default of payment; or

- RunWithIan is required to do so by law; or

- The partner with whom RunWithIan offered the Products or Services to you has terminated its relationship with RunWithIan or ceased to offer its services to you; or

- A contractually frustrating event arises as described in clause 16.3; or

- RunWithIan is no longer able to provide the Products or Services to users in the country in which you reside.

18.2) If RunWithIan terminates the contract in accordance with this clause 18, then it will not be liable for any costs or damages incurred by the Customer as a result of early termination.

18.3) Payments in advance before Termination do not have to be reimbursed.

18.4) Any suspected fraudulent, abusive or illegal activity that may be grounds for termination of your use of the Products or Services may be referred to appropriate law enforcement authorities.

18.5) The Customer acknowledges and agrees that RunWithIan shall not be liable to them or any third party for any termination of their access to the Products or Services.

18.6) Upon termination of an Agreement, these Terms and Conditions will continue to govern the relations between parties to the extent that they are necessary for the completion of it.


19. Unsolicited Submissions

Any non-personal material, information or other communication (collectively, “Information”) you post, email or transmit to RunWithIan will be considered non-confidential and non-proprietary. By sending this Information to RunWithIan, you grant it a non-exclusive, royalty-free, perpetual, transferable, irrevocable and fully sub-licensable right to copy, disclose, distribute, incorporate into other material and otherwise use the Information and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes.


20. Transfer of Rights

20.1) RunWithIan is entitled to assign, novate or transfer to any third party any or all of its rights and obligations on account of the Agreement, the Services or these Terms and Conditions without consent of the Customer.

20.2) The Customer is not entitled to assign, novate or transfer to any third party any or all of its rights and obligations on account of the Agreement, the Service or these Terms and Conditions without the consent of RunWithIan. The consent of RunWithIan is given entirely at its own discretion.


21. Third Party Rights

We confirm that it is not your intent or the intent of RunWithIan to confer any rights on any third parties by virtue of these Terms and Conditions and, accordingly, the Contracts (Rights of Third Parties) Act 1999 shall not apply to these Terms and Conditions.


22. Force Majeure

Neither party shall be liable for any failure or delay in performing its obligations under any contract for purchase of the Products and/or Services to the extent that such failure or delay is caused by a Force Majeure Event e.g. CV-19. A Force Majeure Event means any event beyond a party's reasonable control, which by its nature could not have been foreseen, or, if it could have been foreseen, was unavoidable, including: strikes, lock-outs or other industrial disputes (whether involving its own workforce or a third party's), failure of energy sources or transport network, acts of God, war, terrorism, riot, civil commotion, interference by civil or military authorities, national or international calamity, armed conflict, malicious damage, breakdown of plant or machinery, nuclear, chemical or biological contamination, sonic boom, explosions, collapse of building structures, fires, floods, storms, earthquakes, loss at sea, epidemics or similar events, natural disasters or extreme adverse weather conditions, or default of suppliers or subcontractors.


23. Severability Clause

If any portion of these Terms and Conditions is found to be unenforceable, the remaining portion will remain in full force and effect. Parties will replace the invalid parts with conditions that are indeed valid, and which, in view of the content and intent of these Terms and Conditions, conform to the judicial effects of the invalid part as closely as possible.


24. Applicable Law

These Terms and Conditions are governed by, and shall be construed in accordance with, the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England to settle any dispute that may arise.


25. Notice

Notices to you may be made via either email, post or through your RunWithIan member account. Official notices related to our Terms and Conditions must be sent to us at: RunWithIan, c/o Baynes Professional Services, Bank Galley, 13 High Street, Kenilworth, Warwickshire, CV8 1LY, United Kingdom. Any notices that you provide without compliance with this section on Notices shall have no legal effect.

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